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Privacy policy

The German Red Cross Society (GRC) takes the protection of personal data very seriously. We would like you to know, what data we save, when and how we use that data. We have taken technical and organizational measures to ensure that the statutory regulations on data privacy and protection are observed both by us and by our external service providers. Compliance with applicable data protection law is subject to constant review by our Data Protection Officer.

Personal data

Personal data is information that relates to you as an individual. This includes details such as your real name, address, postal address, telephone number and email address. It does not include information that cannot be directly associated with your real identity (for example, time spent on the website or the number of users of the website).

You can view our online donations web page as a matter of principle without disclosing your identity. However, if you wish to make a donation, we shall request you to provide your name and other personal information in order to be able to process the online donation. You are free to decide whether you use our online donation form.

While you are using our donation form there is an SSL connection between your device and our provider. Your details are then transmitted by the server via a secure connection. The data will then be processed by our donation service team and the donation is charged through the Bank für Sozialwirtschaft (Bank for the Social Economy) in Cologne.

If you are in Germany, you can apply for membership with one of our branch societies using our membership application website. This web page can also be visited without disclosing your details. If you are interested in becoming a member of the German Red Cross, we do, however, need your name, your date of birth, your postal address, email address and phone number. This data is passed on with your consent to the branch society of your choice, so that your membership application can be processed. Should you not give your consent to pass on the data, your application cannot be processed. 

When using our membership application website, we also guarantee a secure connection. Storage and use of your data is performed exclusively by the branch society chosen within the application form.

You can also give your consent for synchronising your data with the donor database. If you are already registered as a donor, it is possible to address you more personally and also to show appreciation for your previous commitment. If you do not wish data synchronisation, your membership application will still be processed.

Disclosure of personal information to third parties

Your personal data will only be processed within the GRC and associated companies for the donation service and direct debit processing. Other than that we do not disclose your data to third parties. The membership application website is an exception to this, because your data is forwarded for processing purposes to the branch society of your choice. 

All personnel who process your data are obligated to comply with the Federal Data Protection Act, any other applicable statutory regulations and are bound by contract to the privacy policy of the GRC. However, we do pass on data to authorities that are entitled to receive the information, if we are required to do so by law or by a court order.

Digital sales assistant

Products and services of BurdaDirect (www.burdadirect.com) are used on this website for the purposes of marketing and optimisation. This involves collecting, processing and storing data, from which usage profiles are created under an alias. Where possible and practical, the usage profiles are completely anonymised. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor's internet browser, for the purpose of identifying the internet browser. The data collected, which may also include personal data, is transferred to BurdaDirect or collected directly by BurdaDirect. BurdaDirect may use information left behind by visits to the website to create anonymous usage profiles. Without the express consent of the person concerned, the data acquired in this process is not used to personally identify the visitor of this website and is not merged with any personal data about the bearer of the alias. If any IP addresses are collected, they will be anonymised immediately after collection by deleting the last numeric block. The data collection, processing and storage can be revoked at any time to be effective in the future. On the following page you can unsubscribe from the service: http://www.vertriebsassistent.de/datenschutz/

Right of objection to the use of data

However, in your capacity as the person affected you can object at any time to the use of your data in accordance with the data protection regulations. If you unsubscribe on the GRC homepage (cover page) from the GRC Newsletter, or if you contact our donation service either in writing or by mail, we shall unsubscribe you immediately from this information service.

Under certain conditions you have a right to the correction, barring and deletion of the data stored by us, either in your capacity as a donor or in your capacity as a user of the membership application website. Please let us know about any concerns you may have, stating your full address, and write to: spenderservice(at)drk.de. You have the right at any time to receive information about the data stored in relation to you personally, its origin, recipients and the purpose of the data processing.

Technical standards – secure transfer

For data transfer we use the so-called SSL security system (Secure Socket Layer) in conjunction with 128-bit encryption. This technology provides the highest level of security and is therefore also used, 

for example, by banks for the purpose of data protection in online banking. You will recognise that the data is being transferred in encrypted form by the key or closed padlock icon visible in the status bar of your browser.

Our measures are continually adapted to the state of the art whenever there are changes. Nevertheless, we draw attention to the fact that data protection for the transfer of data within the Internet cannot be comprehensively guaranteed with the present state of the art. Under certain circumstances other Internet users may be technically capable to interfere without authorisation in the network security and to control communication.

The online content provided by us contains links to other websites. We have no control over the compliance of the operators of those websites with the data protection regulations. We also have no influence whatsoever on the legality of the content of those websites. We therefore reject any responsibility whatsoever for the content of other websites.

Cookies

This website uses cookies. Cookies are encrypted text strings that a website stores on the user's computer. Cookies make it possible to adapt this website to suit your needs. In addition, cookies are used to measure the usage of various pages on this website.

The cookies are designated by type as “session cookies” and “persistent cookies”. Session cookies are temporary and are deleted automatically as soon as you leave the website. Persistent cookies remain on your computer's hard drive until you delete them. The cookies are not used to gather data about your visits to other pages. Cookies do not damage or impair the functionality of your computer, programs or files.

Data privacy

When visiting this website, data is automatically collected that is then transmitted to your browser and stored in so-called server log files.

This data cannot be assigned to a specific person. No merging of this data with other data sources is performed.

Data is collected and stored on this website in anonymised form for marketing and optimisation purposes.

Various tracking services are used, in particular for the purpose of technical comparability. At present these are Google Analytics and piwik. You can obtain further information by clicking on the respective link  and by the following information offered by the providers:

Google Analytics

“This website uses Google Analytics, a web analysis service provided by Google Inc. ('Google'). Google Analytics uses so-called 'cookies', text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is enabled on this website, within the member states of the European Union or in other signatory states party to the Agreement on the European Economic Area your IP address will be previously truncated by Google. Only in exceptional cases is the complete IP address transmitted to a Google server in the USA and truncated there. 

On behalf of the operator of this website, Google will use this information to evaluate your use of the website for the purpose of compiling reports about the website's activities and providing the website operator with additional services associated with the website usage and Internet usage. The IP address transmitted by your browser within the context of Google Analytics is not merged with any other Google data. You can prevent storage of the cookies by making an appropriate setting in your browser software. However, we draw your attention to the fact that in this case you may not be able to use all functions of this website to the full extent. In addition, you can prevent collection of the data created by the cookie and relevant to your use of the website (incl. your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin that is available via the following link tools.google.com/dlpage/gaoptout;

Piwik web analytics software

For information on the functionality of the open source web analytics software Piwik, go to www.piwik.org

Piwik uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is stored on the provider's server in Germany. The IP address is anonymised immediately after processing and prior to storage. You can prevent installation of the cookies by making an appropriate setting in your browser software. However, we draw your attention to the fact that in this case you may not be able to use all functions of this website to the full extent.

Google Adwords remarketing

This website also uses Google remarketing tags. These are services provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as “Google”). Google uses “cookies”, which are stored on your computer, enabling an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA, where it is stored. The last three digits of the IP address are then truncated by Google, thus making categorical assignment of the IP address no longer possible. Google observes the data protection principles of the “U.S. Safe Harbor” decision and is registered with the “Safe Harbor” scheme of the U.S. Department of Commerce. Google will use this information to evaluate your use of the website, in order to compile reports about the website activities for the website operator and in order to provide additional services relating to use of the website and Internet usage. Google may also transfer this information to third parties, where required to do so by law or if third parties process this data on behalf of Google. Third-party providers, including Google, place advertisements on websites on the Internet. Third-party providers, including Google, use stored cookies to place advertisements on the basis of a user's previous visits to this website. Under no circumstances will Google associate your IP address with any other Google data. Data collection, processing and storage can be revoked at any time, to be effectiveness in future. You can disable the use by Google of cookies by opening the page for disabling Google advertising. However, we draw your attention to the fact that in this case you may not be able to use all functions of this website to the full extent. By using this website, you declare yourself to be in agreement with the processing of the data about you collected by Google in the manner described above and with the purpose stated above. Data collection, processing and storage can be revoked at any time, to be effectiveness in future. You will find further information on the policies of Google here.

Google Adwords conversion tracking

This website also uses Google conversion tracking. In this process a cookie is set on your computer by Google Adwords, if you arrive on our website by way of a Google advertisement. These cookies lose their validity after 30 days and are not for the purpose of personal identification. If the user visits specific pages of the website of the Adwords client and the cookie has not yet expired, Google and the client are able to recognise that the user has clicked on the advertisement and has been forwarded to this page. Each Adwords client obtains a different cookie. Cookies can therefore not be tracked via the websites of Adwords clients. The information collected with the aid of the conversion cookies is for the purpose of creating conversion statistics for clients of Adwords who have decided to use conversion tracking. 

The clients of Adwords learn of the total number of users who have clicked on their advertisement and who have been forwarded to a page provided with a conversion tracking tag. However, they do not receive any information by means of which users can be personally identified. If you do not wish to participate in the tracking process, you can reject the setting of a cookie required for this purpose, for example, by way of a browser setting that generally disables the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser so that cookies by the domain “www.googleadservices.com” are blocked. You will find Google's privacy policy guidance in relation to conversion tracking here: http://www.google.com/intl/de/policies/privacy/

Use of Facebook social plugins

This website uses “social plugins” (“plugins”) of the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are designated by a Facebook logo or by the text “Facebook”

When you open a page on this website that contains such a plugin, your browser sets up a direct connection with the servers of Facebook. The content of the plugin is transmitted by Facebook directly to your browser, which then embeds the plugin into the website.

Through the embedding of the plugin, Facebook receives the information that you have opened the corresponding page on this website. If you are logged in on Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example, by pressing the “Like” button or leaving a comment, the corresponding information is transmitted by your browser directly to Facebook and stored there.

Please refer to the privacy policy information of Facebook for the purpose and scope of data collection, the further processing and use of the data by Facebook, your rights in this connection and the setting options for the protection of your private sphere.

If you do not want Facebook to collect data about you by way of this website, you must log out of Facebook before visiting our website.

Use of other social plugins

This website uses the social plugins of various social networks.

When you open a page on this website that contains such a plugin, your browser sets up a direct connection with the servers of the social plugin. The content of the plugin is transmitted directly to your browser, which then embeds the plugin into the website.

If you interact with the plugins, for example, by pressing the “Like” button or leaving a comment, the corresponding information is transmitted by your browser directly to the respective provider and may be stored there.

If you do not want a social plugin to collect data about you via this website, you must log out of the respective network before visiting this website.

We are glad to be of assistance, if you have any questions about this technology or in relation to the protection of your data.

You have the right at any time to receive information about the data stored in relation to you personally, its origin, recipients and the purpose of the data processing.

Questions and comments

If you have any questions, suggestions or comments on the subject of privacy policy and data protection, please contact us by email: spenderservice(at)DRK.de

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