Content orientation and results:
The research project aims at developing knowledge management processes between aid organisations, the Federal Agency for Technical Relief and other civil society actors as well as recommendations for action for larger care situations, using the example of the refugee situation in Germany in 2015/16. During this refugee situation, different ad-hoc cooperation between different actors, such as (aid) organisations and authorities, arose in order to cope with the situation. The German Red Cross also cooperated with civil society actors such as associations or refugee initiatives as well as other volunteers. Due to a lack of time and personnel capacities, these ad-hoc cooperation, work processes with partners and developed solutions for problems were often not documented or adequately evaluated. Hence, they cannot be retrieved or adapted at the moment. Therefore, the project WAKE wants to generalise the ad-hoc established structures in order to develop recommendations for action on good practices, lessons learned and cooperation concepts on a pilot basis. The German Red Cross focuses on the analysis and evaluation of cooperation with civil society actors.
Reference to recommendation for Action:
WAKE refers to „demand-oriented integration of volunteers”, “optimal coordination and deployment of personnel resources”, “improved integration of spontaneous offers of assistance in disaster management”, “socio-spatial networking on site” and “disaster services of the future”.